1. Terms

By accessing this website, you are agreeing to be bound by this
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this website are
protected by applicable copyright and trademark law.

2. Use a License

Permission is granted to temporarily download one copy of the materials
(information or software) on Absolute Shine Cleaning Services website for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Absolute Shine Cleaning Services website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Absolute Shine Cleaning Services at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Absolute Shine Cleaning Services website are provided “as is”. Absolute Shine Cleaning Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Absolute Shine Cleaning Services does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Absolute Shine Cleaning Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Absolute Shine Cleaning Services Internet site, even if Absolute Shine Cleaning Services or an Absolute Shine Cleaning Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Absolute Shine Cleaning Services web site could include technical, typographical, or photographic errors. Absolute Shine Cleaning Services does not warrant that any of the materials on its website are accurate, complete, or current. Absolute Shine Cleaning Services may make changes to the materials contained on its website at any time without notice. Absolute Shine Cleaning Services does not, however, make any commitment to update the materials.

6. Links

Absolute Shine Cleaning Services has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Absolute Shine Cleaning Services of the site. Use of any such linked website is at the user’s own risk.

7. Site Terms of Use

Absolute Shine Cleaning Services may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Absolute Shine Cleaning Services website shall be governed by the laws of the State of Wisconsin without regard to its conflict of law provisions.
General Terms and Conditions are applicable to Use of a Web Site.


APPOINTMENTS: please allow us a 1-hour window to account for traffic, parking, and other surprises. We really do appreciate this. Please note that there is a $70 cancellation fee for cancellations made within the 24-hour period before your appointment. PLEASE NOTE Our flat rate prices are based on your home size, and assuming the conditions of the home are average. For special circumstances that require higher than average service or manpower, a deep cleaning charge will be applied. Homes that are being cleaned for a move-out/in will require a move-out/in charge. Our maids will do a quick walk-through to ensure the correct service has been chosen. Thank you for your understanding.

GRATUITY: Gratuity is not required or expected, but always appreciated. If you do choose to leave, cash is preferable as it will be shared equally by your cleaning team, an occasional note to the team when they really impress you would also be welcomed. In addition, your feedback, so please call or drop us a note through our website.

GENERAL: We love to clean However, we are unable to organize your home or tidy up messy rooms. To do so would take valuable time out of your cleaning service. Please tidy up before your cleaning team arrives so we can provide you with the best cleaning service ever! For yours.

OUR GUARANTEED: 24 HOURS If for some reason you’re unhappy with the service we will send our team back free of charge to make it right. *Note REGULAR CLEANING DOES NOT INCLUDE GUARANTEED, OUR GUARANTEED DOES NO APPLY IF SOMEONE OUTSIDE ABSOLUTE SHINE WORK AT HOME THE LAST 24 HOURS.

PROTECTION: Absolute Shine is fully insured with a general liability insurance policy. Most Absolute Shine clients provide us with a key to their homes, and we are very vigilant about safeguarding your key. In order to protect your identity and safety, each key is assigned a coded number and kept in a key safe in our office your key will only be accessed by your service team on the day of your scheduled cleaning service and it is returned to the office at the day’s end. We do not return keys by mail or courier we will only release keys to clients in person who show a current government-issued photo ID. For home alarm systems, while we prefer it to be turned off on cleaning day you can show the service team how to operate it if is a simple system. You agree to allow the cleaning team that is sent to your home to take pictures of your home. and any existing damage in your home, prior to starting their service. These pictures will contain no identifying information, will not share with any third party, and will be permanently deleted once the service is completed to your satisfaction.

SAFETY: We are sorry but we cannot service homes that are rodent and/or insect-infested, We also cannot service homes that have animal waste, human waste, dead animals, and/or anything else that may be a bio-hazard. If you would like cleaning done behind a refrigerator, stove, sofa, or other heavy furniture, please have it moved prior to cleaning so your service team can access the area. For safety, and reasons outlined in our liability insurance policy in effect, our cleaning specialists are not allowed to lift or move heavy items or furniture (exceeding 20 pounds). They are also not allowed to extend in excess of the height of 2 steps on a step ladder. Large and heavy items, For safety and liability reasons. Absolute Shine will not allow its Maids/Cleaners to lift or move heavy items or furniture.

PETS: We will gladly work around pets. If your pet becomes anxious or presents a safety concern, Absolute Shine reserves the right to remove its employees from your home. If an employee leaves your home prior to completion, Absolute Shine will charge you a pro-rated expense based on work performed.

For the safety of your pets, please CRATE or restrict them to a room for cleaning visits. Individual consideration can be given once team is familiar with your home and your pets. but to avoid the risk of pets being stressed during cleaning, or darting out the door, we suggest that pets be confined.


MOVE OUT/IN: Our cleaning service does not guarantee your security deposit refund, just in case the stain does not come out of the caulking around the TUB and SHOWER the caulking will need to be replaced due to it having mold in the caulk. The home or apartment needs to be EMPTY with everything and no trash or furniture to be left behind. If you need it taken out it will be at an extra charge.

VALUABLES: Please safely secure valuable items and collectibles prior to cleaning.

CLAIMS: In the event of accidental damage or missing items, notify us within 24 hours of your cleaning appointment so we can start the claims process. Absolute Shine Cleaning Services reserves the right to contract suitable professionals to repair damages, and will make payment arrangements directly to its contractors to settle any repairs. WE TAKE ALL CLAIMS VERY SERIOUSLY and do require a police report for any claim of theft as described in our claim document.

PAYMENTS: For your convenience, Absolute Shine gladly accepts the following forms of payment: Master card/Visa Discover, cash, or check. ONE-TIME CLEANING would require a credit card payment only sorry no checks, A $30.00 fee is applied to all returned checks.